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In this workshop you will cover: Customer in Focus – The joy of shopping and how you can support that Meeting needs – why you exist as a business (knowing your differentiation) Competing with online shopping Create value, restrict discounts Seamless Experiences – What are they and how do you achieve it both in store and online Casual Purchases into loyal customers & repeat purchases The best kind of marketing – Word of mouth referrals Gifting and gratitude Completing the loop – using digital technology to nurture your connection to your customer.

Cost: $55.00

For further information please connect with Tania Dunduk, Project Manager: tania@adelaidebusinesshub.com.au

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